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  1. DMS Navigator
  2. Marketing
  3. FAQs

FAQs

Frequently asked questions for the Marketing Module.

  • Error Messages on ACM
  • Marketing campaigns - selection criteria
  • How to get notified of bounce back emails from Navigator 
  • Removing Parts discounts off Sales Ledger Accounts
  • How To Remove Items Forms
  • How to edit the Service Reminder Letter.
  • When uisng VRM does not generate the vehicle make and model details of a customer
  • Marketing Letter> Set up> Adding variables
  • How do you delete a customer record from the system?- Video
  • Create new campaign? - Video
  • How to update vehicle model manually against customer record
  • Deleting a staff record
  • Additional Vehicles - Fleet Customers?
  • Branch Setup
  • Workstation Setup
  • Amending a surname on an existing customer?
  • Marketing Overview
  • Recording Customer Preferences For GDPR
  • Creating New Customers
  • GDPR Preferences - Meaning
  • How to Copy and Paste
  • How do you delete a customer record from the Navigator?
  • Reporting and exporting marketing campaigns?
  • Processing a campaign
  • Create new campaign
  • Forms Designer - Amending images
  • Missing Vehicle Service History?
  • Merging Customer Record?
  • Creating New Staff Records?
  • Adding or amending a SMS Name?
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