Taking payment for completed work shouldn't mean long queues at reception or customers waiting around to collect their vehicle.
With Navigator Merchant Services, customers can securely pay their invoice with the click of a button, wherever they are.
Whether they're at home, at work or on the move, payment can be completed before they arrive, making collection quicker and more convenient for everyone.
A Better Experience for Your Customers
Modern customers expect flexibility.
Instead of waiting to pay in person, Navigator Merchant Services allows them to receive a payment link and settle their invoice at a time that suits them.
The result?
- Less waiting at reception
- Faster vehicle collections
- A smoother customer journey
- Reduced queues during busy periods
Your team spends less time processing payments and more time looking after customers.
Automatic Payment Reconciliation
Once payment has been made, Navigator does the hard work for you.
Payments are automatically reconciled within the system, ensuring your accounts team can see exactly where the payment belongs without manual intervention.
This reduces administration, improves accuracy and saves valuable time.
Offer Flexible Payment Options with Klarna
Unexpected repair bills can often lead customers to delay or decline essential work.
Through our integrated Klarna solution, customers can choose from a range of flexible payment options, including Pay Later and instalment plans (subject to eligibility).
By removing payment barriers, you can:
- Increase authorisation rates for repairs
- Improve customer satisfaction
- Help customers spread the cost of unexpected bills
- Convert work that may otherwise have been declined
It's a simple way to make higher-value repairs more affordable while helping your business increase workshop revenue.
A Smarter Way to Take Payments
Navigator Merchant Services isn't just about accepting card payments, it's about creating a faster, more convenient payment experience for your customers while reducing administration for your team.
If you'd like to learn more or have Navigator Merchant Services and Klarna configured for your dealership, contact the Navigator team today and we'll be happy to help you get started.
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