How to Cancel a Workshop Job

Modified on Fri, 22 Nov at 11:18 AM

  • Remove Parts:

    • Before cancelling, ensure all parts have been removed from the job.
    • Check this by opening the job and reviewing the Parts tab.
  • Handle Sub Contracts:

    • If the job includes a sub-contract, cancellation is not directly possible. Instead:
      • Post the sub-contract with a zero value.
      • Invoice the job out at zero value to an internal sales ledger account.
    • If the sub-contract has already been posted with a value:
      • Add another sub-contract line with a negative value.
      • Post this negative line to offset the original value.
  • Final Steps:

    • Once all checks are complete, click Reschedule as New Appointment and then select Cancel Appointment to finalise the cancellation.

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