How to Handle Held Deposits in Navigator

If a vehicle deposit is not being refunded to the customer, you can manage it by using a Held Deposits nominal code. Follow these steps:

Step 1: Create a Held Deposits Nominal Code

1. In your accounts system, create a nominal code specifically for Held Deposits.
2. Ensure this code is accurately recorded in your accounts for tracking purposes.

Step 2: Add the Held Deposits as a Receipt Nominal Code

1. Navigate to Vehicles > Vehicle Parameter Maintenance > Receipts Nominal Codes.
2. Add the Held Deposits nominal code as a new receipt option.
   (If you’re unsure how to do this, click here for a detailed guide on adding receipt nominal codes.)

Step 3: Post the Held Deposit in the Stock Record

1. Go to Vehicles > Vehicle Administrators Toolkit.
2. Locate the Stock Record for the vehicle in question.
3. Select the Debtors tab and click Post Receipt.
4. Enter the negative receipt amount that matches the deposit amount.
5. From the Nominal Code drop-down menu, select the Held Deposits option.
6. Save the entry to allocate the held deposit to the correct nominal account.

Additional Notes

• Ensure your team understands the proper use of the Held Deposits nominal code to maintain accurate financial records.
• Negative receipts posted using the Held Deposits option will reflect correctly on your trial balance and financial reports.