How to Reinstate a Cancelled Job

If a job has been mistakenly cancelled, there’s no need to recreate it from scratch. The system provides a simple method to reinstate the job while retaining the original job reference. This guide explains how to efficiently reinstate a cancelled job and re-book it into the workshop.

Steps to Reinstate a Cancelled Job

1. Locate the Cancelled Job:

   • Navigate to the list of cancelled jobs and open the one you wish to reinstate.

2. Use the Reschedule Option:

   • Once inside the job, select the option "Reschedule as New Appointment".

3. Re-Book the Job:

   • This action will reinstate the job and allow you to re-book it into the workshop.
   • The job will retain its original reference number, ensuring consistency in tracking and records.

Key Notes

• No Need to Recreate:

  • This process avoids duplicating effort and ensures the original job details are preserved.

• Retains Job Reference:

  • The original job reference number is maintained, making it easier to track in the system.

• Re-Booking Flexibility:

  • You can reschedule the job to a new date and time as required.

Scenarios Where This Process is Useful

• A job was accidentally cancelled and needs to be reinstated.
• The customer reschedules after a cancellation, and the same job details are applicable.
• Avoiding duplication of job records when restoring a cancelled job.