Not able to access Digital Service Reception

Modified on Tue, 17 Oct 2023 at 01:33 PM

If you are not able to access Digital Service Reception - it is most likely not setup in your staff Privileges. 

To add DSR to your Privileges do the following:

On Navigator > Setup > Staff Record - select the required user profile.

On the Staff record select "Privileges" > "Service" - and then tick the option for "Service Digital Reception".

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On completion select Save.

The user will need to log out of Navigator and back in to be able to see the new option within the Menu bar.

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