Reversing a journal - when should it be avoided?

The reverse journal function in Navigator is a useful tool for quickly reversing manual journals by entering the batch number. It can also help address specific imbalances from a support perspective. However, there are certain situations where using this function can lead to issues.

Avoid Reversing Journals in These Cases:

1. Purchase Ledger Control
2. Sales Ledger Control
3. Vehicle Stock

Reversing transactions in these areas affects only the nominal ledger and not the control ledger. This can result in discrepancies between the nominal values and the actual ledger balances.

Example of Potential Issue: When reversing these types of transactions, the system updates only the nominal ledger, creating an imbalance between the nominal value and the corresponding ledger balance.

Corrective Action:

To correct any control postings, you should raise a credit note instead of using the reverse journal function. This ensures that both the ledger and nominal ledger reflect accurate and balanced postings.