Reversing a journal - when should it be avoided?

Modified on Fri, 28 Jun at 9:39 AM

The reverse journal function within Navigator is a great tool to be able to reverse manual journals in one go just by entering the batch number.


It is also handy to resolve specific imbalances from a support perspective.


There's a few instances though when this function can create issues.


These mainly boil down to 3 types of postings:


Purchase Ledger control

Sales Ledger control

Vehicle stock


Reversing any of the above types of transactions means that the system will only post to the nominal, and not the ledger itself.


This results in an imbalance between your nominal value and what is sat on your ledger (similar to the below)



To correct any control postings, a credit note must be raised instead, this will ensure both the ledger, and nominal are updated with the correct postings.



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