Sales Ledger - Posting corrections

If a payment is sitting on the Sales Ledger account that isn't required (e.g., a duplicate payment), you can reverse it by following these steps:

1. Post a Reversing Invoice:

• Navigate to the Sales Ledger.
• Post a new Sales Ledger Invoice for the opposite amount of the payment you want to reverse (e.g., if the original payment was £100, post an invoice for -£100).
• The system will automatically calculate VAT. Zero out the VAT, as no VAT is required for this reversal.
• Select the appropriate nominal code:
  • For example, if the original payment was allocated to the cash book, use the nominal code 0.0.60.6.

2. Post the Invoice:

• Confirm and post the reversing invoice.

3. Match the Reversing Invoice with the Unallocated Payment:

• Navigate to Post Receipts.
• Search for the relevant account.
• Leave the payment amount field blank.
• Locate and double-click the reversing invoice you just created to match it with the unallocated payment.
• Click Post to process and finalise the adjustment.

Important Notes:

• Do Not Reverse Via the Nominal Ledger:
  • Reversals for transactions posted to the Sales Ledger or Purchase Ledger should never be processed directly via the nominal ledger. This creates imbalances in reconciliations and affects the accuracy of your financial records.