Why am I getting error "Part exchange has been accepted into stock" when trying to cancel an order?

Modified on Thu, 12 Oct, 2023 at 12:24 PM

If you are trying to cancel the order on a stock record but receive the below error, to avoid this you must go into the PX stock record, accept the vehicle into stock, then back to the host stock, PX detail tab and click make pending.

 

After this is done you should be able to cancel the order.


mceclip1.png

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article