How to suspend an account within sales ledger

Modified on Tue, 27 Aug at 11:37 AM

In the Sales Ledger Account under the Terms tab, you can set an account's status to Suspended. This prevents any new invoices from being raised against the account.


If the account status is set to Suspended (Auto), this is controlled by the Auto Stop (days) setting, also found on the Terms tab.


The Auto Stop (days) setting determines how many days an invoice can remain unpaid before the account status automatically changes to Suspended (Auto), preventing further invoicing.


To revert the account status from Suspended (Auto) back to Open, you need to adjust the number of days set in the Auto Stop (days) field. If this is not done, the account will automatically revert to the Suspended (Auto) status.

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