Why do I have missing transaction on my till reconciliation?

Modified on Tue, 17 Oct 2023 at 01:19 PM

This is due to workshop jobs being invoiced to an account. This is a normal process, on the day service invoices are invoiced, it will show on that days invoice instead of the day released.

If, however, you have multiple request lines, 1 set to account and 1 set to the customer, the one against account will appear on the till rec the day it is invoiced. The remaining customer part on the day released.

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