How to Add a Warranty on a Sales Order

Modified on Thu, 2 Jan at 10:53 AM

Adding a warranty to a sales order is a straightforward process. Follow the steps below to ensure the warranty is correctly applied:


Step 1: Access the Warranty Tab

  1. While processing the sales order, navigate to the Warranty tab.
  2. Click on Warranties to open the warranty selection screen.

Step 2: Select a Preconfigured Warranty

  1. From the displayed list of preconfigured warranties, locate the desired warranty.
  2. Double-click the warranty line to add it to the sales order.

Step 3: Adding a One-Off Warranty

  1. If the required warranty is not in the preconfigured list, you can create a one-off warranty directly:
    • Click the Add button within the warranty selection screen.
    • Fill in the relevant details, including:
      • Warranty Name
      • Duration
      • Cost and Retail Price (if applicable)
      • Any additional conditions or notes.
  2. Save the warranty to include it in the sales order.

Tips for Warranty Management

  • Preconfigured Warranties: Ensure common warranties are preconfigured in the system to streamline the process. (Refer to the "How to Set Up Vehicle Warranties" guide if needed.)
  • Accurate Details: Double-check the warranty details, including costs and terms, to avoid discrepancies later.
  • Review Before Finalising: Always review the warranties added to the sales order before completing the process.


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