Why Isn’t My Sales Order Generating a PDI Appointment?

Modified on Mon, 4 Nov at 9:42 AM

A Pre-Delivery Inspection (PDI) is typically completed before a vehicle is delivered. If the system isn’t prompting a PDI appointment, it is likely due to the vehicle’s status.

  1. Vehicle Stock Status: Ensure the vehicle has been accepted into stock. The system will only prompt for a PDI if the vehicle is in stock.

  2. Existing PDI Completion: If a PDI has already been completed for the vehicle, the system will not prompt to schedule another one.

Verifying these conditions should help identify why the PDI appointment is not being generated.

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