Why Can’t I Change the Registration or Chassis on a Vehicle with a Live Job?

When a job is open and in progress, vehicle details such as the registration or chassis number are locked to prevent changes. This is particularly important for the chassis number, as modifying it would suggest a completely different vehicle, which could compromise record accuracy and create issues in tracking job history.

Recommended Solution

1. Create a New Job: To reflect the correct vehicle details, create a new job with the accurate registration and chassis number. This ensures the job is linked to the correct vehicle from the start.

2. Close or Cancel the Original Job: If the original job is no longer valid, you may need to close or cancel it, depending on your options, to avoid confusion and maintain a clear history.

3. Why This Matters: Linking jobs to the correct vehicle ensures accurate record-keeping for future reference, warranty purposes, and compliance with tracking requirements. It also prevents any potential issues with invoicing, parts ordering, or service tracking related to the job.