Why Am I Unable to Delete Customer Records?

If the option to delete customer records is greyed out, this is due to insufficient privileges assigned to your user account. To resolve this, follow the steps below:

Step 1: Verify User Privileges

1. Ask a manager or staff member with access to Setup > Staff Records to load your staff record.
2. Once the staff record is loaded, navigate to the Privileges tab.
3. Under the Marketing section, check if the Delete Customer/Vehicle option is ticked.

Step 2: Enable Delete Privileges

1. If the option is not ticked, have the manager tick Delete Customer/Vehicle.
2. Press Save to apply the changes.

Additional Notes

• Permission Control: Only users with appropriate authority should have this privilege to avoid accidental data loss.