Johnny 5 - What is He, and How Does He Work?

Modified on Thu, 13 Mar at 2:28 PM

Is Johnny 5 really a he? Who knows! But what we do know is that Johnny 5 is our AI-powered help assistant, designed to provide fast and accurate support whenever you need it.

How Does Johnny 5 Work?

  • He has been trained on thousands of help articles, training materials, and real customer questions—amounting to over 4 million words of knowledge.
  • Johnny 5 is powered by OpenAI's ChatGPT, making him a fully-fledged artificial intelligence assistant.
  • His knowledge base is constantly expanding, ensuring he stays up-to-date with the latest information.

How to Use Johnny 5 Effectively

You can talk to Johnny 5 just as you would with a human helpdesk representative. The more details you provide in your question, the better his response will be.

Below are some real-life examples of how users interact with Johnny 5 and the answers he provides.


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