What Are SPORD Orders, and How Do I Cancel Them?

Understanding SPORD Orders

A SPORD (Special Order) is used to order parts specifically requested by customers or needed for special circumstances, rather than regular stock replenishment. These orders help manage inventory effectively by ensuring that specialised or uncommon parts are ordered only when necessary.

SPORD orders can be viewed and managed from:

• Parts > Point of Sale > Orders

Completing a SPORD Order

To complete a SPORD order and receive the part into your stock:

1. Navigate to Parts > Goods In.

2. Find and select the appropriate SPORD order from the list.

3. Follow the prompts to finalise receiving the part into your inventory.

Cancelling a SPORD Order

If a SPORD order needs to be cancelled (for instance, if the part is no longer required or has been ordered incorrectly):

1. Go to Parts > Point of Sale > Orders.

2. Locate and single-click on the specific SPORD order line you wish to cancel.

3. Select Cancel.

4. Click Complete to confirm and finalise the cancellation.

Important Notes:

• Once a SPORD order is cancelled, the cancellation cannot be reversed. Double-check before finalising this action.

• Ensure clear communication within your team regarding cancellations to avoid confusion or accidental ordering.

This guide ensures your SPORD orders are efficiently managed, contributing to smoother inventory control and clearer internal processes.