Unhandled Exception' Error When Raising a Supplementary Invoice

When attempting to raise a supplementary invoice, users may encounter an error message stating "Unhandled Exception". This error typically arises due to a missing or incorrectly configured Backposting Prevention Date within the accounting system.

Setting a Backposting Prevention Date is crucial for maintaining accurate financial records. It effectively locks financial periods by preventing users from posting transactions to closed accounting periods, thus preserving historical financial accuracy and compliance.

Why Does This Error Occur?

The "Unhandled Exception" error occurs specifically when the Backposting Prevention Date is enabled but has no date entered. Without a valid date, the system encounters a conflict when processing supplementary invoices, causing the operation to fail and trigger this error.

Common Scenarios

This error commonly appears in the following situations:

• After system updates where certain settings may have reset.

• When first enabling the backposting prevention feature without completing all required fields.

• During initial configuration of the accounting system when setup steps are inadvertently skipped.

How to Resolve the Error

To resolve the "Unhandled Exception" error, follow these straightforward steps:

1. Navigate to Accounts in the main menu.

2. Select Nominal Ledger, then click on Utilities.

3. Choose Setup, followed by Backposting Prevention.

4. Enter a valid date into the field provided. This date should typically be the last day of the accounting period you wish to close off to prevent further transactions.

5. Click Save to apply your changes.

Once this date is set and saved, the supplementary invoice should raise successfully without encountering the previous error.

Best Practices

• Regularly update your Backposting Prevention Date at the end of each accounting period.

• Ensure all staff responsible for financial entries are informed of this date to prevent confusion or operational disruptions.