How to Reprint the Warranty Report (Page 2 of a Warranty Invoice)

When you invoice a warranty job in the Navigator, the system normally prints two documents automatically:

• The invoice (Page 1)

• The warranty report (Page 2)

The warranty report includes the details submitted to the manufacturer, such as labour, parts, and narrative. It's essential for warranty claims processing and auditing.

If you later try to reprint the invoice using the Utilities > Reprint Invoices option, only Page 1 (the invoice) is printed. Page 2 (the warranty report) is not included.

This guide explains how to retrieve and reprint the warranty report after the invoice has already been printed.

How to Reprint the Warranty Report

1. Enter the job
   Search for and open the relevant job.

2. Go to View Invoices
   From the top menu, click on View, then select View Invoices.

3. Print the invoice
   In the invoice view screen, click Print.
   This will reprint both the invoice (Page 1) and the warranty report (Page 2), provided the job was processed as a warranty job.

Important Notes

• This method will only work if the job was originally invoiced as a warranty job and the warranty information was completed.

• If Page 2 does not appear, check that the job was correctly flagged for warranty at the time of invoicing.

• Page 2 is not available through Utilities > Reprint Invoices.