How to Check and Amend VAT Codes on Standard Jobs

Incorrect VAT codes on standard jobs can cause wrong VAT amounts on invoices. You can check and amend these in Navigator to ensure all jobs calculate VAT correctly.

Why This Matters
Keeping VAT codes correct helps you:

• Stay compliant with VAT rules

• Prevent incorrect customer billing

• Avoid rework on invoices and credit notes

• Ensure accurate financial reporting

Step 1 – Locate the Standard Job

1. In Navigator, go to Workshop.

2. Select Service Parameters.

3. Click Standard Jobs.

4. Load the job page and choose the standard job you want to check.

Step 2 – Review the VAT Code

• Check the VAT code assigned to the job request line.

• Codes like ZERO, EXEMPT, or OUTSIDE SCOPE will not apply VAT.

Step 3 – Amend if Needed

• Select the correct VAT code from the drop-down menu.

• Press Update to save your changes.

Step 4 – Refresh Job Lines

• For existing jobs, unauthorise and re-add the affected request line so the updated VAT code is applied.