Cancelling a Retail Invoice

Modified on Tue, 25 Nov at 3:32 PM

You cancel an invoice when the full sale is no longer required. This avoids removing each item individually and clears the screen for the next customer.

Why This Matters

Saves time when a customer abandons the sale
Prevents incorrect stock deductions
Keeps the EPOS workflow simple and clean

Cancelling the Current Invoice

Select Cancel Sale or press F5.
A confirmation message appears to prevent accidental cancellation.

Select Yes to confirm.
The invoice is cleared and the EPOS screen resets, ready for the next sale.