Build Your Reputation Automatically with Navigator Review Integrations

Your customers are already talking about your dealership. Navigator helps ensure those conversations work in your favour.

With built-in integrations for Trustpilot and JudgeService, Navigator automatically invites customers to share their experiences, helping you build trust, strengthen your online reputation and gain valuable customer insight, all without creating extra work for your team.

One System. Multiple Review Platforms.

Navigator integrates seamlessly with both Trustpilot and the full JudgeService suite, automatically sending customer information at the right time so invitations, surveys and reviews happen behind the scenes.

No manual exports.

No spreadsheets.

No duplicate data entry.

Simply continue using Navigator as you normally would while the integrations do the rest.

Trustpilot Integration

Navigator automatically sends review invitations to your sales and service customers, helping you build a steady stream of verified Trustpilot reviews.

These reviews can help:

• Increase customer confidence
• Strengthen your online reputation
• Improve your website's credibility
• Support higher engagement and conversion
• Remove the administration of manually requesting reviews

The entire process is automated, allowing your dealership to consistently grow its online presence with minimal effort.

JudgeService Integration

Navigator also integrates with the complete JudgeService product suite, giving your dealership valuable insight into every stage of the customer journey.

ProAct

Re-engage lost sales opportunities by contacting customers whose enquiry didn't result in a purchase. Discover why the sale was lost and identify prospects who may still be looking to buy.

React

Automatically collect Customer Satisfaction Index (CSI) scores and public reviews after vehicle handover. Build trust through verified customer feedback while gaining valuable insight into your sales experience.

Aftersales React

Gather satisfaction ratings following workshop visits and service appointments. Results flow back into Navigator for reporting, allowing you to identify unhappy customers early and resolve issues before they become lost business.

Why Use Navigator's Review Integrations?

By automating customer engagement, your dealership can:

• Build trust through verified customer reviews
• Improve your online reputation
• Increase website credibility
• Recover lost sales opportunities
• Measure customer satisfaction across sales and aftersales
• Identify unhappy customers before they leave
• Eliminate manual administration and data exports
• Save time while generating valuable customer feedback

Fully Automated

Once configured, everything happens automatically.

Navigator securely transfers the relevant customer information to your chosen platform, ensuring invitations and surveys are sent at the appropriate time without your team having to manage the process.

It's a simple way to improve customer engagement while keeping your staff focused on delivering exceptional service.

Getting Started

If you'd like to enable Trustpilot, JudgeService, or both, our team can configure the integration for you.

Arrange your setup today:

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