Volkswagen parts price files are downloaded and processed automatically by Navigator. There is normally no action required from the dealership to update parts prices.
What if my Volkswagen parts prices are out of date?
If you notice that Volkswagen parts prices have not been updated as expected, this will usually be because of one of the following:
The latest price file has not yet been received.
Volkswagen has sent the file later than expected.
There has been an issue with retrieving or downloading the file for automatic processing.
As soon as the latest file is successfully received and processed, the updated parts prices will become available within Navigator.
What should I do?
If your Volkswagen parts prices appear to be out of date, please contact the Navigator Support team. We can check whether the latest file has been received and confirm whether there have been any issues retrieving or processing it.
There is no need to manually obtain or process a Volkswagen price file unless specifically advised by Navigator Support.
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