Hardware and Software Specifications for Navigator

This guide outlines the recommended hardware and software requirements for implementing the Navigator system. It includes specifications for PCs, touch screen setups, printers, retail point-of-sale tills, networking, and software compatibility.

1. PC Specifications

Minimum PC Requirements

To run Navigator effectively, the following minimum PC specifications are recommended:

• Processor: Dual Core
• Operating System: Windows 11 Professional (64-bit edition)
• Memory: 8GB RAM
• Storage: 10GB disk space
• Monitor: Widescreen Monitor (1920 × 1080 resolution or higher)
• Software: Microsoft Office 365 Desktop (optional, but required for Management Accounts, DOC production, and letter generation using Word)

These specifications represent a standard configuration typically available from 2019.

Virtualisation & Apple Mac Support

• Navigator will run on virtualised PC clients such as Remote Desktop, Citrix, or similar solutions, provided users have the necessary privileges to install software updates.
• No official support is provided for virtualised environments, so users should ensure the application functions as expected.
• Navigator is also supported on Apple Mac via virtualisation tools like Parallels or VMWare Fusion running Windows 11.
  • Both ARM64 and Intel configurations work, but again, no official support is provided for these setups.

Important Considerations

• Continuous Updates:
  • Navigator receives frequent updates, which may increase system requirements over time.
  • Additionally, third-party software (such as Windows) continues to evolve, meaning PC specifications should be reviewed periodically.
• Regional Settings:
  • Ensure the PC is configured correctly (e.g., regional settings) to avoid date-related errors.

2. Touch Screen PC Specifications

For workshops using the Technicians Clock, a touch screen PC is required. There are several setup options:

Setup Options:

1. Attach a Touch Screen Monitor to an Existing PC (Most Cost-Effective Option)

   • Connect a DMS-provided or externally purchased touch screen monitor to a compatible PC.
   • The monitor should connect via VGA or HDMI output.

2. Supply a Complete New PC

   • All-in-One PCs: Combines the computer and monitor in one unit. (Note: If either component fails, the entire unit may need replacement.)
   • Separate PC Base Unit: Traditional desktop PC with a separate touch screen monitor.
   • Micro PC Mounted to Monitor: A compact PC mounted to the back of a touch screen monitor.

For assistance with purchasing or configuring these setups, contact your Project Manager.

3. Printer Specifications

Navigator supports inkjet and laser printers that print directly from a local PC.

Important Notes:

• Dot Matrix Printers: Not supported.
• Volume Printing: Laser printers are recommended for high-volume printing.
• GDI Printers: Some low-end laser printers (e.g., certain Samsung, Dell, and Xerox models) may be incompatible with Navigator.
• Duplex Printing: A duplex printer is required for double-sided printing.
• Multiple Media Types: If using different paper types, card stock, or colours, a dual-bin printer may be necessary.

4. Retail Point-of-Sale (POS) Tills

Navigator supports retail POS systems, typically consisting of:
✔ A PC
✔ Optional touch screen monitor
✔ Receipt printer
✔ Cash drawer
✔ Barcode scanner
✔ Barcode printer

Recommended Components:

• Touch Screen Monitor: Any monitor with Windows drivers (ELO and IIyama recommended).
• Receipt Printer: Bixolon SRP-275iii (USB connection recommended).
• Cash Drawer: Compatible with the auxiliary capability of the Bixolon printer (e.g., "Star" cash drawers).
• Barcode Scanner:
  • Handheld: Honeywell 1200G (for single-line and omni-scanning).
  • Hands-Free: Honeywell "Orbit" scanners.
• Barcode Printer: Samsung SRP770 and Zebra TLP 2844. (Requires labels: 45mm × 35mm, single row.)

5. Network Requirements

On-Site Solutions:

• The PC must have local network access to the on-site server.

Hosted Solutions:

• The PC must have unrestricted internet access through firewalls and routers via port 443 (HTTPS/SSL).

6. Software Requirements

• Microsoft Office 2016 or later
  • Required for Marketing and Accounting features (e.g., Management Accounts).
• Anti-virus Software & Firewall:
  • Ensure Navigator can be installed and updated without interference.
  • Contact DMS support if assistance is needed.