How to Update an Old Version of Navigator

Modified on Mon, 30 Dec, 2024 at 11:20 AM

If you are using an older version of Navigator (version 18.. to 23..), the new auto-installer may no longer function. In such cases, you will need to manually install the latest version of Navigator.


Steps to Update Navigator

1. Download the Software

  1. Go to the following website:
  2. Download the latest version of the Navigator software from the site.

2. Run the Installer

  1. Locate the downloaded file and double-click to run the installer.
  2. During the initial installation, an admin password may be required.
    • Contact your IT department if you do not have administrative rights.

3. Complete the Installation

  1. Follow the on-screen prompts to complete the installation process.
  2. Once the initial installation is complete, subsequent updates should not require an admin password.

Key Notes

  • Admin Passwords:
    • Navigator Support does not have access to admin passwords.
    • If prompted for an admin password, contact your IT department for assistance.
  • Compatibility:
    • Ensure your system meets the requirements for the latest version of Navigator.
  • Future Updates:
    • After the manual installation, future updates should be seamless unless a similar compatibility issue arises.

Benefits of Updating

  • Access to the latest features and improvements.
  • Enhanced performance and stability.
  • Compatibility with updated systems and processes.


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