Why Isn't the Current Vehicle Model Showing?

The issue with the current vehicle model not appearing in the system is typically due to how the Navigator Data Supplier handles vehicle updates:

• The data supplier creates a vehicle entry based on its introductory year.
• If there is no specification change to the vehicle in subsequent years, the Vehicle Price File is not updated with a new model year.

As a result, vehicles listed in Navigator may still refer to historical model years while being current if no changes have occurred in the vehicle’s specifications.

What to Do When a Model Refresh Occurs:

• If the vehicle has undergone a model refresh and the system hasn't updated to reflect the new model year, contact the helpdesk.
• The helpdesk will escalate the issue to the data supplier for the appropriate update.