Licence Not Available - what does this error mean?

Modified on Mon, 8 Jul at 1:25 PM

A "Licence Not Available" error means that all licences are currently in use.


A licence in relation to Navigator is taken when a user is logged on.


For example, if you pay for 10 licences, and you have 9 staff logged in, you will have 1 licence left.


It may become a problem if users are not logging off of Navigator correctly by using the "logoff" option, this could result in that used licence not been released. 


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