Range Check Offending Command Image" Print Error

This guide explains how to identify and resolve the "Range Check Offending Command Image" error that may occur when printing from your system. This error typically indicates an issue with a print job's data, such as an unsupported or corrupted image.

What Causes This Error?

• Corrupted or Unsupported Images: The printer cannot process certain images embedded in the document.
• File Size Issues: Large or high-resolution images may exceed the printer’s processing capacity.
• Driver or Firmware Problems: Outdated printer drivers or firmware can cause compatibility issues.

Steps to Resolve the Error

Step 1: Identify the Problematic File or Image

1. Narrow Down the Issue:

   • Determine which file or page triggered the error.
   • If the print job includes multiple images, identify the one causing the problem by printing pages in smaller batches.

2. Inspect the Image:

   • Check for unusual file formats or corrupted files.
   • Ensure the image uses a supported format like JPEG or PNG.

Step 2: Edit the Image

1. Open the image in an editing tool such as:
   • Microsoft Paint, Photoshop, or an online image editor.
2. Reduce the File Size:
   • Lower the resolution (e.g., reduce DPI to 150 or 300).
   • Compress the image while retaining reasonable quality.
3. Save the image in a supported format (JPEG, PNG) and reinsert it into the document.

Step 3: Update Printer Drivers and Firmware

1. Visit the printer manufacturer’s website and download the latest drivers and firmware for your printer model.
2. Follow the installation instructions to update your system.

Step 4: Test the Print Job

1. Reload the document after replacing or editing the image.
2. Print a single page or a small batch to confirm the issue is resolved.

Preventing Future Errors

1. Use Standard Image Formats:
   • Stick to widely supported formats like JPEG, PNG, or BMP.
2. Optimise Images:
   • Avoid using unnecessarily high-resolution images in documents.
3. Keep Printer Software Updated:
   • Regularly check for and install updates to your printer’s drivers and firmware.