Vehicle Tags Showing as Scrapped, Stolen, or Keeper Change

Modified on Mon, 4 Nov at 10:53 AM

Vehicle tags such as "Scrapped," "Stolen," or "Keeper Change" are automatically pulled from DVLA records. However, these tags can occasionally appear incorrectly.

To remove these tags:

  1. Access the Vehicle Record: Go to the Customer Record through Marketing, then navigate to the Vehicles tab.

  2. Remove the Tag: Click on the relevant tag (e.g., "Scrapped Vehicle," "Stolen Vehicle," or "Keeper Change"). Confirm the removal by selecting Yes, then press Save & Close to finalise.



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