Why Aren't My Orders Printing On Screen?

If your orders aren't appearing on screen as expected, it may be due to the way they are being printed. Follow these steps to ensure orders are displayed correctly:

Steps to Print Orders On Screen

1. Access the Vehicle Record:

   • Navigate to the vehicle using the Vehicle Admin Toolkit.

   • Go to the View/Post tab and select Sales Order.

2. Handle Invoiced Vehicles:

   • If the vehicle is already invoiced, a prompt will ask if you want to "view only."

   • Press Yes to proceed.

   • In the next window, select Reprint.

3. Configure Print Options:

   • On the print options screen:

     • Ensure the Print Order Form option is ticked. This generates the print request.

     • Tick the On Screen Preview Only option to display the generated print on screen.

4. Important Note:

   • If Print Order Form is unticked, no print will be generated or displayed.