Sometimes a vehicle is marked as delivered with the wrong delivery date. This can affect reporting, invoicing, and performance tracking, especially in systems where delivery triggers downstream actions such as revenue recognition or status updates. To correct this, you can amend the delivery date by reversing the delivery and reprocessing it with the correct information.
When to Use This Process
Use this process when:
A vehicle has been marked as delivered on the wrong date.
The delivery date needs to be corrected for reporting or compliance purposes.
You need to re-align the vehicle status with an actual or revised customer delivery date.
Steps to Change the Delivery Date
Open the stock record for the vehicle in question.
Navigate to the Sales tab.
Click "Undeliver" to reverse the delivery status.
Amend the delivery date to the correct value.
Click "Deliver" again to reprocess the delivery with the updated date.
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