Accurate vehicle descriptions are important for both sales and records management. Navigator allows you to update vehicle descriptions on used vehicles at any stage, with a few restrictions once the vehicle is invoiced or delivered.
How to Update a Vehicle Description
Open the stock record for the vehicle.
Go to the Details tab.
Press Update Description.
Select Change.
Update the details using the drop-down menus.
If a detail is missing, use the + option to add it.
When This Function Works
You can update the description even if:
The deal is adopted
The purchase price is posted
The vehicle is sold
When Reversal Is Needed
If the vehicle has already been invoiced or delivered, you must reverse it back before making changes to the description.
Why This Matters
Keeping vehicle descriptions accurate ensures:
Customers have clear, correct information when viewing used vehicles
Sales teams avoid confusion during the sales process
Records stay consistent and compliant across the system
By updating descriptions promptly, you maintain both customer trust and internal accuracy.
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