Removing a Product from a Retail Invoice

Modified on Tue, 25 Nov at 3:31 PM

You remove a product from an invoice when a customer no longer wants the item or if it was added in error.

Why This Matters

  • Keeps the invoice accurate

  • Prevents incorrect stock updates

  • Avoids charging the customer for items they did not buy

Removing a Product

Find the product in the list at the top of the EPOS screen.
Double click the product you want to remove.

The selected product appears in the Part No field at the bottom of the screen.
From here, you remove or adjust the item using the standard EPOS controls for modifying the current line.

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