Understanding Receipt Subsidies with Deposit to Add to PX

This article explains how Receipt Subsidies interact with the Deposit to Add to PX field and why the amount the customer needs to pay may reduce when a Receipt Subsidy is present.

Why This Matters

Understanding how these values work together helps you:

• Accurately explain deal figures to customers.
• Avoid confusion when customer payment amounts appear lower than expected.
• Ensure deposits and contributions are entered correctly.
• Prevent discrepancies between quoted and contracted figures.

How Receipt Subsidies Work

A Receipt Subsidy is treated as a contribution towards the customer's deposit requirement.

When you enter a value in Deposit to Add to PX, the system treats this as the total contribution required from the customer side of the deal. Any Receipt Subsidy is included within this amount rather than added on top of it.

As a result, the customer only needs to pay the difference between the Deposit to Add to PX amount and the Receipt Subsidy value.

Example

Calculation

Total contribution required: £2,000

Less Receipt Subsidy: £1,000

Amount customer needs to pay: £1,000

The deal still receives a total contribution of £2,000:

• £1,000 from the Receipt Subsidy
• £1,000 from the customer

Expected Behaviour

When a Receipt Subsidy exists:

1. Enter the required contribution amount in Deposit to Add to PX.
2. The system deducts the Receipt Subsidy from this amount.
3. The remaining balance becomes the amount the customer must pay.
4. The combined value of the subsidy and customer payment equals the total contribution entered.

Example Scenarios

Common Question

I entered £2,000 in Deposit to Add to PX. Why does the customer only need to pay £1,000?

This is expected behaviour when a £1,000 Receipt Subsidy is present. The subsidy contributes towards the £2,000 total, leaving the customer to pay the remaining £1,000.