Ensuring a Warranty is Added to an Order

The primary issue arises when a warranty is missing from an order or has not been added as a supplementary invoice.

To verify whether a warranty has been included, follow these steps:

1. Check the Purchase Status Tab
   Navigate to the Purchase Status tab to confirm if a warranty is present. This section will display any warranties associated with the order.

2. What to Do if a Warranty is Missing
   If no warranty is listed:

   • You will need to either credit the invoice and add the warranty to the order, or
   • Raise a supplementary invoice specifically for the warranty.

For detailed guidance on how to raise a supplementary invoice, click here.