This issue can occur when a warranty job is invoiced without any vehicle details.
Why This Happens:
The system relies on the franchise (make) to calculate key aspects of a warranty job, such as:
- Labour rates
- Parts rates
Without vehicle details, the system cannot properly process these calculations, leading to an excessive and incorrect output on the invoice.
Resolution:
To avoid this issue, always ensure that:
- Vehicle details are entered and present before invoicing a warranty job.
- Verify that all required information is complete and accurate to prevent errors during invoicing.
By ensuring vehicle details are included, the system can correctly calculate the warranty job, and the invoice will generate as expected without unnecessary pages.
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