Job Printing Hundreds of Pages on an Invoice

Modified on Thu, 5 Dec at 8:09 AM

This issue can occur when a warranty job is invoiced without any vehicle details.

Why This Happens:

The system relies on the franchise (make) to calculate key aspects of a warranty job, such as:

  • Labour rates
  • Parts rates

Without vehicle details, the system cannot properly process these calculations, leading to an excessive and incorrect output on the invoice.

Resolution:

To avoid this issue, always ensure that:

  1. Vehicle details are entered and present before invoicing a warranty job.
  2. Verify that all required information is complete and accurate to prevent errors during invoicing.

By ensuring vehicle details are included, the system can correctly calculate the warranty job, and the invoice will generate as expected without unnecessary pages.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article