Warranty labour and part rates can be adjusted in Navigator to ensure accurate billing and cost allocation. This guide explains how to amend warranty rates, including the importance of selecting the correct vehicle franchise.
Steps to Amend Warranty Rates
1. Access Warranty Rates
- Navigate to Workshop > Service Parameters.
- In the Service Parameters menu, select Labour Rates > Warranty Rates.
2. Adjust the Rates
- In the Warranty Rates window, set the desired hourly labour rate.
- Update the part warranty rates as needed.
3. Select the Correct Franchise
- Warranty rates are franchise-specific.
- Use the dropdown menu to select the appropriate vehicle franchise before making any changes.
Key Notes
- Accuracy: Ensure you are applying the rates to the correct franchise to avoid discrepancies.
- Permissions: Access to Service Parameters may require manager-level permissions.
- Verification: Double-check all changes to prevent errors in workshop billing.
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